Being an #AwesomeAdmin is all about delivering business value with technology that makes our end-users’ lives easier and helps our organizations run more efficiently. Harnessing the power of artificial intelligence (AI) can help you, as an admin, deliver these results...
Testing code is part of the basics for developers, but how do you keep track of what needs to be tested? In this post, you’ll learn about code coverage and how it can help you test efficiently. We’ll present a set of tools that you can use to retrieve code coverage...
Joe Kutner is a Software Architect here at Salesforce working on the Heroku Platform. In this episode, I’m sitting down and talking with Joe about Cloud Native Buildpacks and they are powering cloud based deployments and trends like microservices. We talk about...
It’s an exciting time to be a marketer, but it’s also more complicated than ever before. There are more customers, more channels, and more opportunities to succeed and fail. But these are the challenges that marketers like Nick Runyon, CMO of PFL.com, thrive on. PFL...
It’s been a few years since account-based marketing (ABM) joined the ranks of top marketing strategies. But even after all this time, that “A-B-M” acronym still leaves some people scratching their heads. If you’re not sure what ABM is or how it can help you...
Say hello to a faster, more intuitive way to query your data We’re thrilled to introduce you to a new, faster way to write SOQL queries! The SOQL Query Builder is a VS Code extension that delivers a rich, intuitive UI for designing and executing queries against your...
For this week’s episode of the Salesforce Admins Podcast, we talk to Mia Pacey, a Salesforce Admin at Surf Life Saving NSW. She shares how she holds weekly campfires with her users to drive adoption. Join us as we talk about her Trailhead-inspired weekly Salesforce...
To build a single source of truth your business needs to ensure it has these four things: Customers have a single way to log in to apps, there is a single identity internally to connect and manage customer data, companies have a B2C scale data lake for all data, and...
Leveraging existing code is often the fastest way to bring your experience online for your end users. At Salesforce, we strive to ensure that interoperability makes this achievable. This blog is going to show you how to leverage an existing investment you may have...
Key business problem: In Service Cloud, Omni-Channel, and list views, ownership of Cases, Leads, and other objects can be difficult in call centers or sales teams with high turnover. We don’t want to manually manage lots of queues and be a bottleneck for our business...
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