An essential part of every admin’s job is staying on top of the latest Salesforce Releases. But what does that mean? Let’s break down the Salesforce Release process and answer commonly asked questions about releases. Three times a year, Salesforce releases new...
Today on the Salesforce Admins Podcast, we talk to Jen Lee, Lead Solution Designer at John Hancock, six-time MVP, and Salesforce Platform Champion. We’re continuing Automation April to learn how you can bring automation magic into your Salesforce instance and make...
Salesforce Marketing Cloud exposes a rich set of APIs that allow you to integrate your Marketing Cloud instance with third party systems in a variety of scenarios. There is robust documentation on the available APIs, but we wanted to provide a quick and easy way to...
“Expert Corner” is an interactive video series made for our #AwesomeAdmin community. Each episode features Salesforce Product Managers and experts, sharing new and upcoming features and functionality for Admins. Join us for an “Expert Corner” chat with Product...
We’ve got a new episode of “No Silly Questions,” where we get expert answers to any questions you may have about Salesforce. No matter how silly you think your question is, we’ve got an answer! One thing we know is that there’s no such thing as a silly question —...
Sometimes I like to say that no one purchases Pardot because they want a security solution; they do it because they want a secure solution. One of the attractive features of our cloud model is that Salesforce engineering experts manage the security and trust of the...
I love Einstein Bots because they help lighten the load on customer-facing teams. By handling basic tasks, they free up your employees to tackle the tougher questions. The number of digital shoppers increased by 40% in Q1 of 2020, and more customers are relying on...
For this week’s episode of the Salesforce Admins Podcast, we’re joined by Mark Ross, Senior Tech Writer at Salesforce. We ask Mark how he approaches documentation and how you can make a difference for your users. Join us as we talk about what goes on behind the...
Shout-out to all my fellow Flownatics! Do you love Salesforce Flow? Of course you do! As a former customer and community member, I’ve loved Salesforce Flow for a very long time. But when I joined Salesforce and the Automation Services Content and Communications...
As marketers, it’s in our nature to adapt quickly to our changing environment and to evolve our processes over time — sometimes even moment by moment. And as we kick off Summit 2021 in the shadow of one of the most unexpected and challenging years of our lives, it’s...
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