In a world with heightened security awareness and digital risks at every corner, Security Center makes it easier than ever to truly understand your Salesforce security posture. With native support for both single and multi-org environments, Security Center provides a...
Did you know 🧐 with the Spring ’20 Release, Admins can now empower their end-users to merge cases? This will help your Customer Service agents consolidate duplicate cases. It will also support clean data and accurate case history about your clients. In this video you...
A few years ago, Pardot users were used to dozens of different feature releases launching throughout the year. In 2018, we consolidated our feature release schedule to a cadence of six releases a year. In the time since, our customers and partners have been able to...
Marketing campaigns created with Marketing Cloud need good content with consistent branding. Salesforce CMS helps to store and manage the content. One of the best ways to reuse content in marketing campaigns is a tight integration between Marketing Cloud and...
Martie Burris is a Senior Project Manager here at Salesforce working on our Work.com solution helping businesses with the pandemic. In this episode, we talk about the process of developing Work.com, the core features it has, and how developers can customize it....
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